PRIVACY POLICY









PRIVACY NOTICE – INDIVIDUAL – OUTBOUND VISAS

If you are using our services to arrange a visa, please confirm to us in writing that you and any travelling companions have read this notice and understand and agree to its contents.

If asking us to arrange support documentation, please pay particular attention to section 5.

If you wish us to store Type B data as defined in section 1, please give your consent in writing for that as in section 2.


1.    Overview

Scott’s Travel Management Ltd will be what is known as the ‘Controller’ of the personal data you provide us with. We collect two types of data about you:

A)    Basic personal data about you, primarily your name, address, email, phone number.

B)    The information requested by the relevant embassy for their application form and supporting documents – this covers a wide variety of data, including for example, information such as your passport details, employment details, results of a criminal records check where applicable.

2.    How long we keep your data

We are required under UK tax law to keep your type A basic personal data (name, address, contact details).

Type B information is by default destroyed after we have finished processing your visa.

However, some clients wish us to keep type B information in order to simplify the processing of future visas. If you wish us to do this, please instruct us by email to keep your type B data – specifying whether we should keep all of it, or certain named parts of it.

3.    Why we need your data

We need to know both types of your data in order to provide you with the service we have agreed with you. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

4.    What we do with your data

The data is usually processed by our own employees. However, we may from time to time use sub-contractors to process your data on our behalf, such as completing application forms at times of urgency or high demand, or to submit applications where this assists in obtaining visas more efficiently.

We also, because of the nature of our service, share your data of types both A and B with the relevant embassy or high commission, and also, where applicable, with their outsourced application centres – these are usually owned by private companies. In most cases, the relevant authority will transfer your data outside of the UK/EU to the country your application relates to.

For the purposes of IT hosting and maintenance the information we hold ourselves is located on servers within the European Union.

5.    Arranging Official Invitations and Visa Support Letters

Where we are asked to help arrange support documentation from the destination country, such as Russian invitations, we will need to send your data of both Types to our partners in that country, and in most cases they will need to share your data with the relevant government.

6.    Your rights

If at any point you believe the information we process on you is incorrect, you can request to see this information and have it corrected or deleted. If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated using feedback@scottstm.co.uk.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/.

 




PRIVACY NOTICE – UK VISAS

If you are using our services to arrange a visa, please read this notice and confirm in writing to us that you have read this notice and understand and agree to its contents.

1.    Overview

Scott’s Travel Management Ltd will be what is known as the ‘Controller’ of the personal data you provide us with. We collect two types of data:

A)    Basic personal data about each applicant, primarily their name, address, email, phone number.

B)    The information contained in application forms and supporting documents – these cover a wide variety of data, including for example, information such as applicants’ passport details, employment details, results of a criminal records check where applicable.

2.    How long we keep the data

Type A basic data will remain in our systems.

We are required under the terms of our OISC licence to keep Type B information for 6 years. After this, it will be deleted if electronic, or destroyed if on paper.

3.    Why we need the data

We need to know both types of data in order to provide you with the service we have agreed with you. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

4.    What we do with the data

The data is usually processed by our own employees. However, we may from time to time use sub-contractors to process the data on our behalf, such as completing application forms at times of urgency or high demand, or where this assists in obtaining visas more efficiently.

We also, because of the nature of our service, share applicants’ data of types both A and B with the UK government and also, where applicable, with their outsourced visa application centres – these are usually owned by private companies. In many cases this could mean that the data is stored outside of the UK/EU.

For the purposes of IT hosting and maintenance the information we hold ourselves is located on servers within the European Union.

5.    Your rights

If at any point you believe the information we process on you/the applicant is incorrect, you can request to see this information and have it corrected or deleted. If you wish to raise a complaint about how we have handled personal data provided to us, you can contact us to have the matter investigated using feedback@scottstm.co.uk.

If you are not satisfied with our response or believe we are processing personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/.
 





PRIVACY NOTICE – CORPORATE – OUTBOUND VISAS

If you are using our services to arrange one or more visas for employees or associates of your organisation, please confirm to us in writing that you have read this notice and understand and agree to its contents.

If asking us to arrange support documentation, please pay particular attention to section 5.

If you wish us to store Type B data as defined in section 1, please give your consent in writing for that as in section 2.


1.    Overview

Scott’s Travel Management Ltd will be what is known as the ‘Controller’ of the organisational and personal data you provide us with. We collect two types of data:

A)    Basic data about your employee(s), such as their name, and possibly address, email, phone number.

B)    The information requested by the relevant embassy for their application form and supporting documents – this covers a wide variety of data, including for example, information such as their passport details, employment details, results of a criminal records check where applicable.

2.    How long we keep your data

Type A information will remain in our systems for at least 6 years.

Type B information is by default destroyed after we have finished processing visas.

However, some clients wish us to keep type B information in order to simplify the processing of future visas. If you wish us to do this, please instruct us by email to keep your employees type B data – specifying whether we should keep all of it, or certain named parts of it.

3.    Why we need your employees’ data

We need to know both types of data in order to provide you with the service we have agreed with you. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

4.    What we do with your employees’ data

The data is usually processed by our own employees. However, we may from time to time use sub-contractors to process your employees data on our behalf, such as completing application forms at times of urgency or high demand, or to submit applications where this assists in obtaining visas more efficiently.

We also, because of the nature of our service, share your employees’ data of types both A and B with the relevant embassy or high commission, and also, where applicable, with their outsourced application centres – these are usually owned by private companies. In most cases, the relevant authority will transfer your employees’ data outside of the UK/EU to the country their application relates to.

For the purposes of IT hosting and maintenance the information we hold ourselves is located on servers within the European Union.

5.    Arranging Official Invitations and Visa Support Letters

Where we are asked to help arrange support documentation from the destination country, such as Russian invitations, we will need to send your employees’ data of both Types to our partners in that country, and in most cases they will need to share the data with the relevant government.

6.    Your employees’ rights

If at any point you or they believe the information we hold on them is incorrect, you can request to see this information and have it corrected or deleted. If you wish to raise a complaint about how we have handled your employees’ personal data, you can contact us to have the matter investigated using feedback@scottstm.co.uk.

If you are not satisfied with our response or believe we are processing your employees’ personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/.